Terms & Conditions

Neither the carrier nor the ship shall be responsible for any loss of life or personal injury occurring at any time and any location once the passenger has boarded, is ashore, or at an intermediate port, either before or after disembarking at the final port. The carrier is liable for incidents occurring on board the ship only if the interested party can prove that the event resulted from gross negligence by the carrier or its employees.

The carrier is not accountable for the loss or damage of personal property such as cash, jewelry, decorative items, tools, computers, artwork, or other valuables unless these items were specifically handed over to the carrier for safekeeping. In such cases, the carrier’s liability will be limited to the compensation provided under the Rivage Convention.

Women in the early stages of pregnancy, up to the 12th week, are advised to seek medical advice before traveling. Women who have completed or will complete the 28th week of pregnancy at any point during the cruise must present a medical certificate confirming their fitness to travel. The carrier reserves the right to request a medical certificate at any stage of pregnancy and may refuse transportation if the carrier or the captain has any doubts about the passenger’s safety during the cruise.

Passengers must not bring illegal drugs or other prohibited items on board, such as knives, guns, weapons, flammable or hazardous objects, or any other banned substances. Violation of these rules constitutes a breach of the terms and makes the passenger liable to the carrier for any injury, loss, damage, or expense incurred. The passenger will be responsible for compensating the carrier for any claims, fines, or financial penalties arising from such a breach, including legal costs and expenses related to handling these claims. The passenger may also face statutory fines or other penalties. The captain (or any other competent officer) has the right to enter and investigate the cabin, baggage, or any other items belonging to the passenger without notice, and to conduct a physical search, with the passenger consenting to such actions.

All firearms and other weapons are strictly prohibited on board. The captain and the carrier have the right to confiscate, retain, or take other measures concerning these weapons. Persons carrying such objects may be required to disembark without further liability to the carrier.

To ensure passenger safety in compliance with international, European, or national safety requirements and regulations, the passenger declares and guarantees their mental and physical fitness to travel, ensuring that their behavior will not endanger the ship’s safety or disturb other passengers. Any passenger with a mental or physical disability or illness that may affect their ability to travel must present a medical certificate before departure, certifying their fitness to travel.

In the event of illness or accident, passengers may be transported ashore for medical care. The carrier assumes no liability for the quality of medical care at any port or place of disembarkation. Passengers are advised to have insurance covering medical care and emergency airlift or other means of returning home. The carrier does not guarantee the quality of medical facilities ashore, which can vary significantly from port to port.

The ship’s operation is subject to weather conditions, vessel traffic, government interventions, the need to assist other ships in distress, the availability of berthing facilities, unforeseen circumstances, or other factors beyond the carrier’s control. The carrier may alter the course, cancel, postpone, or terminate the cruise at any time for any reason, whether the ship has deviated from its course or not.

If a cruise is cancelled, postponed, curtailed, delayed, or terminated by the carrier for reasons beyond its control, the carrier and the organizer bear no liability towards the passenger. If the cancellation or alteration is due to unforeseeable circumstances, the carrier and organizer shall not be responsible for any resulting inconvenience to the passenger.

The carrier does not guarantee that the ship will visit all advertised ports of call or follow a specific sea route or schedule. The captain and the carrier have the right to change or replace the advertised program or ports of call for any reason.

The carrier is not liable for any loss or injury, damage, or inability to perform the cruise due to force majeure events, including but not limited to war, terrorism, fire, natural disasters, acts of God, labor strikes, bankruptcy, contractor failures, or other events beyond the carrier’s control.

If the ship is impeded or blocked, preventing it from continuing its route, the carrier may transfer the passenger to another vessel or other means of transport towards the passenger’s destination, with the passenger’s consent.

Passengers must adhere to the ship’s departure times at each port. If a passenger misses the ship at any port listed in the cruise itinerary, the carrier is not liable for this event or responsible for alternative transportation.

Unaccompanied minors under 18 are not accepted on board, and children must be accompanied by a parent or guardian. Children must be supervised by a parent or guardian at all times while on board and can participate in activities or excursions only under their supervision. Children cannot remain on board if their parent or guardian goes ashore.

Passengers agree to comply with the carrier’s standards and regulations and all instructions from the ship’s captain and officers. No animals or pets are allowed on board, except for certified guide animals for the blind.

Passengers are liable for any damage to the ship, its equipment, or any other property of the carrier caused by their wrongful or negligent acts or omissions, including minors under 18 traveling with the passenger. Any fines, penalties, fees, or charges incurred due to the passenger’s failure to comply with ship rules or government regulations must be paid in full by the passenger.

Disputes between the passenger and the carrier regarding transportation and the terms of service will be governed by Greek law, subject to the provisions of the Rivage Convention, and will be heard in the Courts of Piraeus, Greece, unless otherwise agreed in writing by the carrier.

Additional terms and conditions are available from your local agent and the owner company.

Safety Regulations

“Rivage Cruises” safety procedures are fully certified by the Greek Shipping Authorities and comply with the International Ship Management Code. All officers and personnel must pass exams on emergency procedures, including fire, sea rescue, evacuation, and handling marine disasters.

Announcements on safety regulations and procedures are made at each departure, and safety instructions are prominently displayed throughout the ship. Passengers can contact the ship’s officer or reception desk for more information.

Passengers’ Obligations

Passengers are responsible for any damage caused by their actions or omissions to the ship, its equipment, or any carrier property. They must not bring illegal drugs or prohibited items on board. The captain has the right to search cabins, baggage, or conduct physical searches at any time. Passengers must comply with all regulations and instructions from the ship’s officers.

Women up to the 12th week of pregnancy should seek medical advice before traveling. Those completing the 28th week of pregnancy during the cruise must present a fitness certificate. The carrier may request a medical certificate at any time and refuse transportation if there are doubts about passenger safety.

Passengers with disabilities or illnesses affecting their ability to travel must present a medical certificate before departure. Any fines or charges resulting from non-compliance with ship rules or government regulations must be paid by the passenger.

Passengers must follow the ship’s departure schedule. If they miss the ship at any port, the carrier is not responsible for providing alternative transportation.

Lost Items

If personal belongings are lost during the cruise, passengers should inform the ship’s officer immediately. Found items will be transferred to the headquarters of “Rivage Cruises.”

Price Terms

“Rivage Cruises” reserves the right to adjust published rates without notice and impose fuel or other surcharges on existing or new bookings. Passengers are liable for any applicable taxes, fees, or surcharges assessed by governmental or quasi-governmental agencies.

Cancellation Policy

Cancellations must be communicated in advance to be eligible for a refund or rescheduling, as follows:

• • Half-day tours: Minimum 48 hours notice required

  • Full-day tours: Minimum 7 days notice required

  • Fishing tours: Minimum 14 days notice required

Failure to provide notice within the specified timeframe will result in forfeiture of any refund or rescheduling rights.

Reservation and Trip Initiation

By making a reservation for a day trip with our motorboat service, the passenger acknowledges that they are reserving a seat on the motorboat for a specific date.

Minimum Passenger Requirement

The company reserves the right to cancel the scheduled day trip if the number of passengers is fewer than five. This minimum passenger requirement is necessary to ensure the trip covers operational costs.

Weather Conditions

The company reserves the right to cancel a trip on a specific date due to weather conditions that may make the trip dangerous and/or unpleasant for passengers. The company will make every effort to provide timely warning of such cancellations and offer alternative dates for the trip to the passengers.

Alternative Date and Refund Policy

In the event that the trip is canceled due to either not meeting the minimum passenger requirement or adverse weather conditions, the company will propose an alternative date for the trip to the affected passengers. If the passenger does not wish to travel on the proposed alternative date, they are entitled to a full refund of the ticket price paid.

Notification of Cancellation

The company will notify passengers as soon as possible if the trip is canceled due to insufficient passenger numbers or adverse weather conditions. Efforts will be made to provide adequate notice to allow passengers to make alternative arrangements.

Agreement to Terms

By making a reservation, passengers agree to these terms and conditions. The company is committed to ensuring passenger satisfaction and will strive to accommodate all passengers in the event of trip cancellations.